Privacy Policy
1. Introduction
Welcome to THE FRAMERY PTY LTD (“we,” “us,” “our” or “THE FRAMERY”. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information.1.
2. Information We Collect
We may collect the following types of information from you:
- Personal Information: This may include your name, email address, shipping address, billing address, phone number, and payment information.
- Order Information: Details about the products you purchase from us.
- Website Usage Information: Data on how you interact with our website, such as IP address, browser type, and device information.
- Cookies: We use cookies and similar technologies to enhance your online experience. You can learn more about our cookie policy (section 7).
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders.
- To improve our website and services.
- To communicate with you, including order updates and marketing communications.
- To comply with legal and regulatory requirements.
- To perform general customer and/or market analysis.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party companies or individuals that help us provide and/or improve our services.
- Legal Requirements: When required by law or to protect our rights or the rights of others.
5. Your Choices
You can manage your communication preferences by contacting us. You can opt-out of marketing communications at any time by following the instructions in the emails we send.
6. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or modification.
7. Cookies
We use cookies and similar technologies on our website to enhance your browsing experience. We may use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled. They are typically used to maintain your session, provide secure login, and enable essential functions.
- Analytical and Performance Cookies: We use these cookies to collect information about how you use our website, such as which pages you visit and any errors you may encounter. These cookies help us improve the performance and usability of our site.
- Functionality Cookies: These cookies allow us to remember your preferences and choices, such as your username and language preferences. They enhance your experience by personalizing our website for you.
- Advertising and Tracking Cookies: We and our third-party partners may use cookies for advertising and tracking purposes. These cookies may be used to deliver targeted advertisements based on your interests and online activity.
8. International Data Transfers
Your information may be stored and processed in countries outside of Australia, where our service providers are located. We take steps to ensure your data is protected when transferred internationally.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
The Framery
help@theframery.au
Parcel Collect 10284 20224
256 Bronte Road
Waverley NSW 2024
Australia
11. Additional Information
You may be entitled to additional rights under Australian privacy laws. To learn more, please visit www.oaic.gov.au.